What is Business Process Improvement Training?
Business process improvement is a crucial practice for organisations aiming to optimise operations, reduce inefficiencies, and deliver value-driven outcomes. This training course introduces delegates to the principles and methodologies of process improvement, equipping them with tools to streamline workflows and drive organisational success. In today’s fast-paced business environment, the ability to continuously improve processes is essential for maintaining competitiveness and achieving sustainable growth.
Proficiency in business process improvement enables professionals to identify inefficiencies, implement solutions, and maximise resources effectively. This course is ideal for managers, team leaders, and business analysts seeking to enhance their skills in process mapping, problem-solving, and operational excellence. It is particularly beneficial for professionals responsible for improving workflows and contributing to organisational performance.
This Oakwood International 1-day training provides delegates with a practical understanding of key improvement techniques. Through engaging activities and expert guidance, delegates will learn to assess existing processes, design impactful improvements, and measure success. The course is designed to build confidence in implementing changes that enhance efficiency, reduce costs, and align operations with strategic goals.
Course Objectives
- To understand the fundamentals of business process improvement
- To identify inefficiencies in organisational workflows
- To apply process mapping tools effectively
- To design actionable improvement strategies
- To implement solutions that drive efficiency and productivity
- To measure and evaluate process improvement outcomes
Upon completing the course, delegates will receive a certification from Oakwood International, signifying their expertise in business process improvement. This certification enhances professional credibility and demonstrates a commitment to operational excellence, paving the way for career advancement.
Course Outline
Business Process Improvement Training
Module 1: Introduction to Business Process Improvement (BPI)
- What is Business Process Improvement (BPI)?
- Objectives of BPI
Module 2: Developing the Process Inventory
- Process Inventory
- Process Prioritisation
Module 3: Establishing the Foundation
- Process Name
- Process Owner
- Description and Scope
- Process Responsibilities
- Client and Client Requirements
- Important Stakeholders and Interests
- Success Measurement
Module 4: Drawing the Process Map
- What is a Process Map?
- Box 1, Box 2, and Box 3
- Boxes 4-7
- Cross-Functional Process Map
- Documenting the Process
Module 5: Estimating Time, Cost, and Validating Process Map
- Business Process Timing
- Process Cost
- Analysing the Cost Estimate Columns
- Verifying the Process Map
Module 6: Applying Improvement Techniques
- Eliminating Bureaucracy and Duplication
- Simplification
- Reducing Cycle Time
- Automation
Module 7: Creating Internal Controls, Tools, and Metrics
- Internal Controls
- Tools
- Metrics
Module 8: Testing and Reworking
- Steps to Create the Test Plan
Module 9: Implementing the Change
- Implementation Plan
- Phases of the Implementation Plan
Module 10: Driving Continuous Improvement
- Continuous Improvement Cycle and Plan
Module 11: BPI Methodologies
- Six Sigma and Lean
- Total Quality Management (TQM)
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What is Business Process Improvement Training?
This training focuses on techniques and strategies to analyse, streamline, and optimise business processes, enhancing efficiency, reducing costs, and improving overall organisational performance.
Q. Who should attend this training?
Business Process Improvement Training is ideal for managers, team leaders, operations professionals, and anyone responsible for improving workflows, efficiency, or productivity within their organisation.
Q. What will I learn during the training?
Delegates will gain insights into process mapping, identifying
inefficiencies, implementing improvement strategies, and utilising tools like
Lean, Six Sigma, or Kaizen to optimise workflows.
Q. How will this training benefit my organisation?
The training equips professionals with the skills to identify
inefficiencies, minimise waste, enhance productivity, and create a culture of
continuous improvement, directly impacting business success.
Q. Is prior experience required for this training?
No prior experience is necessary. The course is designed to cater to
professionals at all levels, from beginners to those with experience seeking to
refine their skills.