What is ITIL® 4 Practitioner: Release Management Training Course?

The ITIL® 4 Practitioner: Release Management Training Course is designed to provide Learners with a comprehensive understanding of ITIL® 4 principles specific to release management. This course focuses on efficiently managing the release of IT services, applications, and updates, minimising risks while maximising business value. 

Learners will learn how to design release processes, coordinate stakeholders, and utilise tools to streamline release activities. The training also prepares learners for the ITIL® 4 Practitioner: Release Management certification exam, equipping them to enhance release planning and execution processes in alignment with ITIL® 4’s service value system. 

This comprehensive 1-day ITIL® 4 Practitioner: Release Management Training Course   by Oakwood International empowers IT professionals to manage release workflows effectively, driving operational efficiency and customer satisfaction. 
 

Course Objectives 
 

  • To understand ITIL® 4 principles and practices for release management 

  • To learn how to plan, schedule, and coordinate IT service releases 

  • To develop skills for managing risks and ensuring successful deployments 

  • To integrate release management with other ITSM processes 

  • To utilise tools and technologies for efficient release handling 

  • To enhance service quality and ensure minimal disruptions during releases 

  • To prepare for the ITIL® 4 Practitioner: Release Management certification exam 

Upon completion, Learners will have the knowledge and skills to optimise release management processes, ensuring smooth transitions and value delivery. 

Course Outline

ITIL® 4 Practitioner: Release Management Training Course

Module 1: Key Concepts of the Practice 

  • Purpose of the Practice 

  • PSFs and Key Metrics of the Practice 

  • Key Terms/Concepts 

  • Release 

  • CI/CD and Release Management 

  • Release Model 

  • Push/Pull Conditions 
     

Module 2: Processes of the Practice 

  • Inputs and Outputs of the Processes 

  • Key Activities of the Processes 

  • How to Integrate the Practice in the Organisation’s Value Streams? 
     

Module 3: Roles and Competences of the Practice 

  • Responsibilities of the Key Roles of the Practice 

  • How to Position the Practice in the Organisational Structure? 
     

Module 4: Information and Technology Support and Enable the Practice 

  • Tools Application 

  • Apply the Recommendations on Automation 
     

Module 5: Role of Partners and Suppliers in the Practice 

  • Dependencies of the Practice on Third Parties 

  • How Partners and Suppliers Can Support the Practice? 
     

Module 6: ITIL Capability Model Can be Used to Develop the Practice 

  • How Capability Criteria Support the Practice Capability Development? 
     

Module 7: Recommendations for the Practice Success 

  • Release Management Success and Supported by the ITIL Guiding Principles 

Our Course Includes 

Included

Included

  • No course includes are available.

Offered In This Course:

  • vedio Video Content
  • elearning eLearning Materials
  • exam Study Resources
  • certificate Completion Certificate
  • study Tutor Support
  • workbook Interactive Quizzes
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Learning Options

Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.

Online Instructor-Led Training

  • Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

  • Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

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