What is ITIL® 4 Practitioner: Release Management Training Course?
The ITIL® 4 Practitioner: Release Management Training Course is designed to provide Learners with a comprehensive understanding of ITIL® 4 principles specific to release management. This course focuses on efficiently managing the release of IT services, applications, and updates, minimising risks while maximising business value.
Learners will learn how to design release processes, coordinate stakeholders, and utilise tools to streamline release activities. The training also prepares learners for the ITIL® 4 Practitioner: Release Management certification exam, equipping them to enhance release planning and execution processes in alignment with ITIL® 4’s service value system.
This comprehensive 1-day ITIL® 4 Practitioner: Release Management Training Course by Oakwood International empowers IT professionals to manage release workflows effectively, driving operational efficiency and customer satisfaction.
Course Objectives
To understand ITIL® 4 principles and practices for release management
To learn how to plan, schedule, and coordinate IT service releases
To develop skills for managing risks and ensuring successful deployments
To integrate release management with other ITSM processes
To utilise tools and technologies for efficient release handling
To enhance service quality and ensure minimal disruptions during releases
To prepare for the ITIL® 4 Practitioner: Release Management certification exam
Upon completion, Learners will have the knowledge and skills to optimise release management processes, ensuring smooth transitions and value delivery.
Course Outline
ITIL® 4 Practitioner: Release Management Training Course
Module 1: Key Concepts of the Practice
Purpose of the Practice
PSFs and Key Metrics of the Practice
Key Terms/Concepts
Release
CI/CD and Release Management
Release Model
Push/Pull Conditions
Module 2: Processes of the Practice
Inputs and Outputs of the Processes
Key Activities of the Processes
How to Integrate the Practice in the Organisation’s Value Streams?
Module 3: Roles and Competences of the Practice
Responsibilities of the Key Roles of the Practice
How to Position the Practice in the Organisational Structure?
Module 4: Information and Technology Support and Enable the Practice
Tools Application
Apply the Recommendations on Automation
Module 5: Role of Partners and Suppliers in the Practice
Dependencies of the Practice on Third Parties
How Partners and Suppliers Can Support the Practice?
Module 6: ITIL Capability Model Can be Used to Develop the Practice
How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
Release Management Success and Supported by the ITIL Guiding Principles
Our Course Includes
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
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