Back
Courses
Back to Catagories
ITIL® 4 Practitioner: Change Enablement Training Course
What is ITIL® 4 Practitioner: Change Enablement Training Course?
The ITIL® 4 Practitioner: Change Enablement Training Course is designed to give Learners an in-depth understanding of ITIL® 4 principles related to change enablement. This course focuses on planning, assessing, and authorising IT services and systems changes while minimising risks and maximising value delivery.
Learners will explore best practices for managing change requests, assessing risks, and coordinating stakeholders to ensure seamless transitions. The training also prepares learners for the ITIL® 4 Practitioner: Change Enablement certification exam, validating their expertise in driving successful change initiatives.
This comprehensive 1-day ITIL® 4 Practitioner: Change Enablement Training Course by Oakwood International empowers IT professionals to effectively enable change, enhancing organisational agility and service performance.
Course Objectives
- To understand ITIL® 4 principles and practices for change enablement
- To learn how to assess, plan, and authorise IT service and system changes
- To develop skills for managing risks and minimising disruptions during changes
- To coordinate stakeholders and ensure effective communication during change initiatives
- To leverage tools and automation for efficient change management workflows
- To integrate change enablement with broader ITSM processes
- To prepare for the ITIL® 4 Practitioner: Change Enablement certification exam
Upon completion, Learners will have the knowledge and skills to manage IT changes effectively, support organisational objectives, and improve service delivery.
Course Outline
ITIL® 4 Practitioner: Change Enablement Training Course
Module 1: Key Concepts of the Practice
- Purpose of the Practice.
- PSFs and Key Metrics of the Practice.
- Key Terms and Concepts:
- Change.
- Change Model.
- Standard Change.
- Emergency Change.
- Change Authority.
Module 2: Processes of the Practice
- Inputs and Outputs of the Processes.
- Key Activities of the Processes.
- How to Integrate the Practice in the Organisation’s Value Streams?
Module 3: Roles and Competences of the Practice
- Responsibilities of the Key Roles of the Practice.
- Change Manager / Coordinator.
- Change Authority.
- How to Position the Practice in the Organisational Structure?
Module 4: How Information and Technology Support and Enable the Practice?
- Explain the Tools Application.
- Apply the Recommendations on Automation.
Module 5: Role of Partners and Suppliers in the Practice
- Dependencies of the Practice on Third Parties.
- How Partners and Suppliers can Support the Practice?
Module 6: How the ITIL Capability Model can be Used to Develop the Practice?
- How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
- Change Enablement Success and Supported by the ITIL Guiding Principles.
Included
Included
- No course includes are available.
Offered In This Course:
-
Video Content
-
eLearning Materials
-
Study Resources
-
Completion Certificate
-
Tutor Support
-
Interactive Quizzes
Individual Training
Individual Training fosters personal growth, enhances professional skills, and builds confidence.
Get a Quote
Corporate Training
Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
ITIL® 4 Practitioner: Change Enablement Training Course Related Courses
ITIL® 4 Practitioner: Monitoring and Event Management Training Course
View More
ITIL® 4 Practitioner: Service Desk Training Course
View More
ITIL® 4 Practitioner: Incident Management Training Course
View More
ITIL® 4 Practitioner: IT Asset Management Training Course
View More
ITIL® 4 Practitioner: Release Management Training Course
View More
Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What topics are covered in the ITIL® 4 Practitioner: Change Enablement Training Course?
The course covers change
planning, risk assessment, implementation, automation, ITSM integration, and
certification preparation.
Q. How can this training benefit my career?
This training enhances your
expertise in change management, preparing you for roles focused on enabling IT
changes, improving service quality, and minimising risks.
Q. Is ITIL® 4 applicable globally?
Yes, ITIL® 4 is a globally
recognised framework for IT service management, widely adopted across
industries to improve IT operations.
Q. What support is provided during the training?
Learners receive comprehensive
study materials, practical exercises, and expert instructor guidance to ensure
effective learning and certification readiness.
Q. Is this course suitable for beginners?
No, this course is designed for
professionals with foundational ITIL® knowledge or experience in IT service
management, particularly those familiar with ITIL® 4 principles.
