What is ITIL® 4 Specialist: IT Asset Management Training?
The ITIL® 4 Specialist: IT Asset Management Training equips IT professionals with essential knowledge and skills to manage IT assets effectively throughout their lifecycle. In today’s complex IT environment, where organisations rely on various assets to support operations, proper IT asset management is vital for optimising costs, mitigating risks, and ensuring compliance with regulatory requirements. This course empowers professionals to establish robust frameworks that improve asset utilisation and streamline IT operations.
Proficiency in IT asset management is critical for ensuring efficient IT operations and compliance with industry standards. IT Managers, Asset Managers, Procurement Professionals, and others involved in asset management can benefit from mastering IT asset lifecycle processes. This training is particularly valuable for those seeking to optimise asset usage, reduce operational costs, and ensure software licence compliance, thereby contributing to organisational efficiency and strategic goals.
This 3-day ITIL Certification Training provides delegates with a comprehensive understanding of IT asset lifecycle management, inventory control, and software asset management. Delegates will learn to track asset performance, optimise usage, and establish compliance frameworks. By the end of the training, delegates will have the tools and confidence to implement effective asset management strategies, reducing risks and enhancing operational efficiency within their organisations.
Course Objectives
- To understand the key concepts and principles of IT asset management in IT service management.
- To establish an effective IT asset management framework and governance structure.
- To develop skills for conducting asset inventories and managing asset lifecycles.
- To explore software asset management practices, including licence compliance.
- To optimise asset utilisation for cost efficiency and operational effectiveness.
- To mitigate risks associated with asset mismanagement.
- To ensure compliance with regulatory requirements through robust frameworks.
- To enhance decision-making capabilities regarding IT asset investments and usage.
Upon completing this certification, delegates will gain the knowledge and skills to manage IT assets effectively throughout their lifecycle. They will be equipped to optimise asset utilisation, mitigate risks, reduce costs, and ensure compliance, contributing to the efficiency and success of their organisations’ IT operations.
Course Outline
ITIL® 4 Specialist: IT Asset Management Training
Module 1: Key Concepts of ITAM
- Purpose, PSFs, and Value of the ITAM Practice
- Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
- Benefits of Standard IT Assets
- ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
- Apply an Organisation's Sustainability Objectives to ITAM
- Identify the Key Challenges of ITAM
Module 2: ITM Value Streams and Processes
- Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
- Value of a Common Approach to IT Asset Lifecycle Management
- Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
- Know How to Verify, Audit, and Analyse IT Assets
- Apply IT Asset Lifecycle Models
- Critical Nature of Records and Documentation
- How to Integrate ITAM into the Organisation's Value Streams?
- Relationship between ITAM and the Service Configuration Management Practice
Module 3: ITAM Roles, Skills, and Organisational Solutions
- Key Skills required for ITAM
- Responsibilities of the Following Roles
- IT Asset Manager
- License Manager
- IT Asset Owner
- IT Asset Custodian
- IT Asset Consumer
- How to Apply the LACMT Model to ITAM Activities?
- How to Position ITAM within an Organisational Structure?
Module 4: How Does Information and Technology Support and Enables ITAM?
- Key Inputs and Outputs of the ITAM Practice
- Key ITAM Automation Tools and their Role in the Practice
Module 5: Understand the Role of Partners and Suppliers in ITAM
- Types of Service Relationships
- Complexity of Service Relationships
- Consistent Approach to ITAM Across the Organisation's Ecosystem
Module 6: How to Develop ITAM Organisational Capabilities?
- Key Concepts of the ITIL Maturity Model
- How to Apply Capability Criteria to Plan ITAM Capability Development?
- Key Metrics and Methods for Improving ITAM Capabilities
- Apply the Key Steps of the ITAM Capability Development
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
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Frequently Asked Questions
Q. Who should take the ITIL® 4 Specialist: IT Asset Management course?
This course is ideal for IT Managers, Asset
Managers, Procurement Professionals, and anyone responsible for managing IT
assets and optimising their lifecycle within an organisation.
Q. What are the prerequisites for this course?
Delegates must hold the ITIL® 4 Foundation
Certification. A basic understanding of asset management concepts is
recommended for a more comprehensive learning experience.
Q. How long is the ITIL® 4 Specialist: IT Asset Management course?
This is a 3-day training course covering IT
asset lifecycle management, inventory control, software asset management, and
compliance frameworks.
Q. What skills will I gain from this course?
Delegates will learn to optimise asset
utilisation, manage software licenses, conduct asset inventories, and establish
governance frameworks for effective IT asset management.
Q. How does this certification benefit my career?
This certification validates your expertise in
IT asset management, enabling you to reduce costs, ensure compliance, and
contribute to improved efficiency and effectiveness in IT operations.