Course Content
Oakwood International offers globally recognised courses in HR, leadership, and management, empowering professionals with skills for career success.
ITIL® 4 Practitioner: Deployment Management Training Course
The ITIL® 4 Practitioner: Deployment Management Course trains professionals to plan, coordinate, and manage IT service deployments for smooth transitions.
ITIL® 4 Practitioner: Change Enablement Training Course
The ITIL® 4 Practitioner: Change Enablement Course trains professionals to manage and implement changes efficiently, ensuring improved service quality.
ITIL® 4 Practitioner: Service Configuration Management Training
Master ITIL® 4 Service Configuration Management with this training. Learn to manage configuration items, optimise processes, and enhance IT service efficiency.
ITIL® 4 Practitioner: Release Management Training Course
The ITIL® 4 Practitioner: Release Management Course trains professionals to manage IT service releases for smooth transitions and minimal disruptions.
ITIL® 4 Foundation Certification Course
Learn ITIL® 4 principles to optimise IT services and align them with business goals. Achieve the globally recognised ITIL® 4 Foundation Certification with Oakwood International.
ITIL® 4 Specialist: Create Deliver and Support Certification
Enhance IT service delivery with ITIL® 4 Specialist: Create, Deliver, and Support Certification. Gain skills to optimise processes and improve service value streams.
ITIL® 4 Strategist: Direct, Plan and Improve Training
Master strategic IT planning with ITIL® 4 Strategist: Direct, Plan and Improve Training. Gain skills to align IT operations, drive improvements, and lead change.
ITIL® 4 Specialist: Drive Stakeholder Value Course
Master enterprise and solution architecture with the BCS Foundation and Practitioner Certificate Bundle. Gain essential skills to design scalable, efficient IT solutions.
ITIL® 4 Specialist: High Velocity IT Certification Course
Accelerate your IT career with the ITIL® 4 Specialist: High Velocity IT Certification. Master IT practices for digital transformation.
ITIL® 4 Leader: Digital and IT Strategy Certification
Advance your career with ITIL® 4 Leader: Digital and IT Strategy Certification. Master strategic IT leadership, digital transformation, and business alignment for organisational success
ITIL® 4 Specialist: Acquiring and Managing Cloud Services Training
Learn to acquire, manage, and optimise cloud services with ITIL® 4 Specialist training. Master cloud strategies, governance, and value-driven management.
ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® SDIT
Drive sustainable IT practices with ITIL® 4 Specialist: Sustainability in Digital and IT training. Learn to integrate eco-friendly strategies.
ITIL® 4 Specialist: Business Relationship Management Course
Enhance your skills with ITIL® 4 Specialist training. Build strong partnerships, manage stakeholders, and drive value for successful IT service delivery.
ITIL® 4 Specialist: IT Asset Management Training
Master IT Asset Management with ITIL® 4 Specialist training. Learn to optimise asset lifecycles, manage costs, and align IT assets with organisational objectives.
ITIL® 4 Specialist: Monitor, Support, and Fulfil Training Course
Learn to monitor, support, and fulfil IT services with ITIL® 4 Specialist training. Develop essential skills to ensure service quality.
ITIL® 4 Specialist: Plan, Implement, and Control Training Course
The SSRS Course trains professionals to create, manage, and deliver interactive reports, enabling data-driven decision-making in enterprise environments.
ITIL® 4 Specialist: Collaborate, Assure, and Improve Training Course
The ITIL® 4 Specialist: Collaborate, Assure, and Improve Course trains professionals to enhance collaboration, ensure quality, and drive continuous ITSM improvement.
Root Cause Analysis Course
The Root Cause Analysis Course trains professionals to identify, analyse, and resolve underlying issues in processes and systems, driving sustainable business improvements.
Certified IT Service Manager (CITSM) Certification
The Certified IT Service Manager (CITSM) Course trains professionals to design, implement, and manage ITSM frameworks, aligning IT with business goals.
ITIL® 4 Foundation Bridge Training
The ITIL® 4 Foundation Bridge Training helps IT professionals transition from ITIL® v3 to ITIL® 4, adopting its modern, value-driven ITSM approach.
ITIL® 4 Practitioner: Service Request Management Certification
The ITIL® 4 Practitioner: Service Request Management Course trains professionals to manage, optimise, and streamline service requests for efficient delivery.
ITIL® 4 Practitioner: Monitoring and Event Management Training Course
The ITIL® 4 Practitioner: Monitoring and Event Management Course trains professionals to implement and optimise practices for efficient IT operations.
ITIL® 4 Practitioner: Service Desk Training Course
The ITIL® 4 Practitioner: Service Desk Course trains professionals to manage and optimise service desk operations for excellent customer support and efficient IT service delivery.
ITIL® 4 Practitioner: Incident Management Training Course
The ITIL® 4 Practitioner: Incident Management Course trains professionals to manage and improve incident processes, minimising disruptions and boosting efficiency.
ITIL® 4 Practitioner: IT Asset Management Training Course
The ITIL® 4 Practitioner: IT Asset Management Course trains professionals to manage IT assets, ensuring cost optimisation and improved lifecycle management.
Why Choose Oakwood?
Oakwood offers expert-led training with comprehensive support and flexible learning options, empowering HR professionals for career growth and success.
Expert-Led Training
Learn from experienced Industry-leading professionals who provide practical, industry-relevant insights to enhance your skills and boost career success.
Comprehensive Support
Benefit from personalised guidance and dedicated support throughout your learning journey, ensuring you achieve your qualification confidently.
Flexible Learning Options
Choose from various learning modes Face-to-Face, Online or Onsite—to suit your schedule and learning preferences for maximum convenience.
Frequently Asked Questions
Q. How does ITIL® Certification benefit my career?
ITIL® Certification enhances your ITSM skills, boosts career opportunities, and qualifies you for roles like IT Service Manager, Consultant, or IT Operations Manager.
Q. Is ITIL® Certification globally recognised?
Yes, ITIL® Certification is globally recognised as a leading IT service management framework, highly valued by organisations across industries.
Q. How long does ITIL® Training take?
The Foundation level typically takes 2-3 days, while advanced levels like Intermediate and Expert require additional time depending on the course.
Q. Does ITIL® Training include an exam?
Yes, each ITIL® certification level includes an exam to assess your understanding, which is necessary to earn the certification.
Q. Can ITIL® principles be applied across industries?
Yes, ITIL® is applicable in IT, finance, healthcare, and other sectors where optimised IT service delivery is critical to business success.