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Effective Communication Skills Course
What is Effective Communication Skills Course?
The Effective Communication Skills Course is designed for professionals seeking to enhance their ability to communicate clearly, confidently, and persuasively in both personal and professional settings. This course covers key communication strategies, from active listening to non-verbal cues, and provides practical tools for managing difficult conversations and negotiations.
Learners will develop a deeper understanding of communication dynamics, build rapport with diverse audiences, and gain the confidence to present ideas effectively. This qualification is essential for professionals looking to improve their leadership presence, influence others, and navigate complex communication challenges with ease.
This 1-Day Effective Communication Skills Course by Oakwood International equips learners with the skills needed to strengthen relationships, resolve conflicts, and drive positive outcomes through clear and impactful communication. It is a valuable asset for anyone aiming to elevate their professional influence and career trajectory.
Course Objectives
Understand the key principles of Effective Communication in various business contexts
Develop skills for active listening and provide constructive feedback
Enhance verbal and non-verbal communication techniques to influence and engage audiences
Master strategies for presenting complex information clearly and persuasively
Learn how to navigate challenging conversations with confidence and professionalism
Improve team collaboration and interpersonal relationships through Effective Communication
Build the communication skills required for leadership and managerial roles
Upon completion, learners will have the practical communication skills to foster strong relationships, inspire trust, and lead effectively in any business environment.
Course Outline
Effective Communication Skills Course
Module 1: Introduction to Communication
What is Communication?
Why Communicate?
Whom Do We Communicate with?
Who is a Stakeholder?
Module 2: Communication Benefits
Benefits of Effective Communication
Consequences of InEffective Communication
Engagement and Communication
How We Communicate?
Module 3: Process of Communication
Types of Communication
Formal
Informal
Horizontal
Vertical
Communications Channel
Module 4: Skilled Communicator
What is a Skilled Communication?
Qualities of a Good Communicator
Module 5: Individual Evaluation
Introduction to Individual Evaluation
Questions to Consider
Module 6: Communication Barriers
Barriers to Effective Communication
7 Cs of Effective Communication
Module 7: Questioning for Effective Communication
Types of Questions
Closed Vs Open Questions
Probing Questions
Funnel Questions
Recall and Process Questions
Applying the Answers
Module 8: Listening Skills
Listen Effectively
Active Listening Skills
Using Language to Inspire and Motivate Audience
How to Find Focus When You are Speaking?
Module 9: Communication Situation
Methods of Communication
Advantages and Disadvantages of Face-to-Face Communication
Writing a Letter
Writing an Email
Phone Calls
Video Calls
Using Social Media
One Little Word
Non-Verbal Communication
Common Gesture Clusters
Personal Action Plan
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Individual Training
Individual Training fosters personal growth, enhances professional skills, and builds confidence.
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Corporate Training
Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What are the key components of Effective Communication?
Effective Communication includes active listening, clear articulation, non-verbal cues, emotional intelligence, and adapting your style to the audience.
Q. How can Effective Communication improve workplace productivity?
Clear communication reduces misunderstandings, fosters collaboration, and creates a positive work environment, leading to more efficient teamwork and decision-making.
Q. What are some common barriers to Effective Communication?
Common barriers include language differences, cultural misunderstandings, lack of clarity, distractions, and emotional biases.
Q. What is the role of non-verbal communication in effective interactions?
Non-verbal cues like body language, facial expressions, and tone of voice enhance or contradict verbal messages, making them critical for interpreting intent.
Q. Can communication skills be improved through training?
Yes, structured training helps individuals refine their listening, speaking, and interpersonal skills through practice, feedback, and real-world scenarios.
