What is Assertiveness Skills Training?

Assertiveness is a crucial skill in the professional world. This training helps individuals communicate confidently, manage difficult situations, and assert their opinions without aggression. Mastering these skills can improve workplace relationships, conflict resolution, and overall effectiveness. In addition, it fosters a positive environment where all parties feel heard and respected, leading to improved collaboration and efficiency within teams.

The course is ideal for professionals seeking to enhance communication, build self-confidence, and improve leadership. By developing assertiveness, individuals can handle challenging scenarios and foster a more productive, harmonious work environment, giving them an edge in their careers. It also supports career growth by enabling professionals to take on leadership roles with more assurance and influence in their organisations.

This 1 Day course provided by Oakwood International equips you with the tools to communicate assertively, ensuring you handle situations with confidence. Effective communication is key in all business interactions, and mastering this skill will elevate your career and leadership abilities. It also helps in creating clearer boundaries and improves your ability to negotiate, ensuring both personal and professional growth.
 

Course Objectives:
 

  • Understand the principles of assertiveness
  • Overcome barriers to assertive communication
  • Enhance self-confidence in the workplace
  • Handle criticism and conflict effectively
  • Develop persuasive communication techniques
  • Strengthen leadership and decision-making skills

Upon completion, you will be equipped to express yourself confidently, manage conflicts, and improve professional relationships, ultimately advancing your career prospects and achieving a more fulfilling work-life balance.

Course Outline

Assertiveness Skills Training

Module 1: Introduction to Assertiveness Skills

  • Benefits of Being Assertive
  • Assertiveness and Conflicts
  • Conflict Resolution Model
  • Mode
  • What Does It Mean to Be Assertive?
  • Rules of Assertion
  • When to Be Assertive
  • Being Assertive in the Workplace
     

Module 2: Getting Your Point Across

  • Presenting Clear Messages
  • Ending Conversations
  • Gaining Confidence
  • Tools
     

Module 3: Dealing with Difficulty

  • Handling Difficult People and Situations
  • Art of Saying No
  • Managing Conflict and Moving Forward
     

Module 4: Emotional Intelligence

  • Managing Emotions
  • Dealing with Someone Else’s Emotions
     

Module 5: Handling Difficult Situations

  • Dealing with Difficult People and Situations
  • CLASS Technique
  • How to Keep Calm in Challenging Situations?
  • Breathing Exercises

Included

Included

  • No course includes are available.

Offered In This Course:

  • vedio Video Content
  • elearning eLearning Materials
  • exam Study Resources
  • certificate Completion Certificate
  • study Tutor Support
  • workbook Interactive Quizzes
Individual Training

Individual Training fosters personal growth, enhances professional skills, and builds confidence.

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Corporate Training

Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.

Learning Options

Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.

Online Instructor-Led Training

  • Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

  • Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

Build your future with Oakwood International

We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.

Frequently Asked Questions

Q. What does assertiveness mean?

Assertiveness means expressing one's thoughts, feelings, and needs openly and confidently while respecting others' rights and boundaries. It involves standing up for oneself without being aggressive or passive, fostering clear and respectful communication.

Q. What does Assertiveness Skills Training involve?

Assertiveness skills training involves learning techniques to express thoughts and emotions clearly, confidently, and respectfully. It focuses on improving self-esteem, effective communication, boundary setting, and handling conflicts without aggression or passivity.

Q. What are the advantages of attending this Assertiveness Training Course?

Attending an assertiveness training course helps individuals build confidence in communication, improve conflict resolution skills, enhance self-expression, and foster healthier relationships. It also empowers participants to set clear boundaries while maintaining respect for others.

Q. How does assertiveness differ from aggressiveness?

Assertiveness involves expressing thoughts, feelings, and beliefs in a direct yet respectful manner, while aggressiveness disregards others' feelings, often leading to conflict. Assertiveness maintains balance, whereas aggressiveness seeks dominance or control.

Q. In what ways can this Assertiveness Training enhance communication skills?

Assertiveness training can enhance communication skills by teaching individuals how to express their thoughts and feelings confidently, while respecting others. It promotes clarity, reduces misunderstandings, and improves overall interpersonal interactions in various situations.

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