CMI Level 2 Certificate In Team Leading Training

CMI Level 2 Certificate In Team Leading Training

Module 1: Identify Work Objectives, Skills, and Knowledge

• Identify the Work Objectives of the Team Leader
• Skills Required of a Team Leader to Meet Work Objectives
• Knowledge Required of a Team Leader to Meet Work Objectives
• Compare Existing and Required Skills
• Compare Existing and Required Knowledge
• Development Plan to Improve Skills and Knowledge
   

Module 2: Agree, Implement, and Review the Development Plan

• Methods of Agreeing with the Development Plan
• Setting Out the Key Activities
• Key Dates and Issues Around Implementation
• Review the Development Plan Against Objectives
   

Module 3: Team Leader’s Responsibility for Welfare in the Work

• Team Leader’s Responsibility for Team Welfare
• Factors Affecting Team Member Welfare
• Review Work Area in Support of Team Welfare
• Team Leader Actions while Identifying Factors that Affect Team
   

Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity

• Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
• Methods for Supporting Diversity and Inclusion in the Work Area
• Diversity and Inclusion Legislation
   

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.
 

Unit 2002V1 - Communicating with a Team (5 Credits)
 

Module 5: Role of Communication in Leading a Team

• Principles of Effective Communication
• Methods for Communicating with a Team
• Potential Barriers When Communicating with a Team
• Ways of Reducing and Removing Potential Barriers to Communication
   

Module 6: Organise Team Briefings

• Links Between Team Briefings and Work Objectives
• Methods of Team Briefings Available to the Team Leader
• Plan for a Team Briefing
   

Module 7: Lead Team Briefings

• Objectives of a Team Briefing
• Structure of a Team Briefing
• Methods of Involving Team Members in the Team Briefing
• Outcome of the Team Briefing Against its Objectives
   

Unit 2003V1: Monitoring Team Performance (5 Credits)
 

Module 8: Understand the Team Objectives and Plan for Achievement

• How to Develop Directions into Clear Objectives?
• Explain to the Team the Objectives and Responsibilities
   

Module 9: Plan to Achieve Team Objectives

• Plan and Allocate the Work of the Team to Meet Objectives
   

Module 10: Monitor and Review the Team’s Performance

• Monitor the Progress of the Team Against Objectives
• Identify Actions to be Taken if Work Deviates from Agreed Standards
• Encourage Team Members to Make Work Improvement Suggestions
   

Module 11: Understand How to Evaluate Work Performance

• How to Give Feedback on Work Performance to an Individual or Team?
• How to Review Any Changes to Original Work Objectives?
• How to Give Performance Improvement Feedback?
• How to Propose and Agree on Work Improvement Suggestions with Higher Management?