BCS Professional Certificate in Benefits Planning and Realisation

BCS Professional Certificate in Benefits Planning and Realisation

Domain 1: Context of Benefits Management

• Issues with the Relationship of IS/IT Delivery to Benefits
• Dissatisfaction with Current Approaches to Benefits Delivery
• Characteristics of a Benefits Management Approach
• Focusing on Value and Value Networks
• Value Chains and Value Networks
   

Domain 2: Benefits Management Process 

• Rationale for Benefits Management
• Origins of Benefits Management Approach and Process
• Overview of Benefits Management Process
   

Domain 3: Identifying Drivers, Benefits, and Establishing a Benefits Dependency Network 

• Why: Identifying Business and Organisational Drivers
• Establishing Investments Objectives
• Linking Business Benefits to Drivers
• What: Business Benefits
• How: Benefits Dependency Network
• Measurements and Ownership
• Benefits and Change Template
   

Domain 4: Building Business Case 

• Rationale of Business Case
• Structure for Analysing and Describing Benefits
• Quantifying Benefits
• Financial Benefits
• Investment Appraisal
• Risk Assessment
• Completing Business Case
   

Domain 5: Stakeholders and Change Management 

• Assessing the Feasibility of Achieving Benefit
• Stakeholder Analysis and Management Techniques
• Stakeholder Analysis to Stakeholder Management Action
• Completing the Benefits Plan
• Approaches to Managing Change
• Matching Management Approach with Stakeholder Behaviours
• Change Management Strategies
   

Domain 6: Implementing Benefits Management Approach

• Rationale for Introducing Benefits Management
• Initiating and Managing a Benefits Driven Project
• Roles within Benefits Management
• Benefits Management Workshop
• Benefits Plan and Project Plan
• Reviewing and Evaluating Results
• Establishing Potential for Further Benefits
• Monitoring Benefits After Implementation
• Maturity Model for Organisational Benefits
   

Domain 7: Future of Benefits Management 

• Characteristics of Benefits Management Approach
• Using Benefits Management to Formulate and Implement Strategy
• Incorporating Benefits Management into Strategic Thinking
• Future Trends in IS/IT and their Implications for Benefits Management